Charlotte regulates non-consent towing from private property under City Code Chapter 22, capping fees, requiring 24-hour vehicle release, mandating posted signage, and licensing wreckers through CMPD to curb predatory towing complaints uptown.
Non-consent tows from private lots in Charlotte must follow City Code Chapter 22 and state NCGS 20-219.2. Property owners must post signs stating the towing company name, phone, fee schedule, and 24-hour storage location at every entrance. Maximum tow charges are set by city ordinance, with extra fees for after-hours release prohibited. Wrecker operators must register with CMPD, maintain liability insurance, and use commercial-zoned storage lots. Owners reclaiming a vehicle must be allowed access 24 hours a day, 7 days a week, and may pay by cash or card. Disputes go to district court small claims.
Towing without posted signage, charging above the city cap, refusing card payment, gating storage after hours, or operating without CMPD registration may bring restitution orders, license revocation, and consumer-protection penalties.
See how Charlotte's towing companies rules stack up against other locations.
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