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CityRuleLookup

Contact CityRuleLookup

Questions, corrections, missing cities, licensing: all of it reaches a real person. A single editor reads this inbox, so plain detail gets a faster and more useful answer than a formal enquiry does.

Start in the right place

Three of these get handled faster somewhere other than the form below, because those pages ask for the details needed to act on them.

A page is wrong or out of date

Councils amend codes all year, and a fine amount or a set of quiet hours can change without any announcement. If something on a page no longer matches your city’s code, the correction form captures the page, the specific figure, and the source: which is what we need to verify and fix it.

Submit a correction →

We are missing your city or a rule

Some cities publish their code somewhere we have not found, or keep zoning in a separate book from the general ordinances. If you can point us at the official source, that is usually the whole blocker: several cities on the site went from partial to complete coverage off a single link.

Send us a source →

Data licensing, embeds, or press

We license the underlying ordinance data, and the free embeddable widgets let you drop a city’s rules into your own page. For journalists: every figure on the site carries a citation and a link to the official text, so it can be independently checked before you publish.

Data & licensing →

Send a message

For anything else: a question about how we sourced something, feedback on the site, a partnership, or a bug.

What to include

If your message is about a specific rule, these four things let us resolve it in one pass instead of three emails:

  • •The page URL: the same topic exists for hundreds of cities, and the city name alone is often ambiguous.
  • •The exact figure that looks wrong: the hour, the fine, the height, the setback.
  • •The section number, if you have it. A citation like “§ 12-6002(b)” is worth more than any description.
  • •A link to the code on your city’s site or its code publisher. We verify against the official text before changing anything.

What happens next

Corrections are checked against the governing code on an official source: a city or county .gov site, a state statute site, or a recognised code publisher such as Municode, American Legal or eCode360. We do not change a page based on a report alone, and we do not publish reader submissions as page content. That is deliberate: it is the only way the citation on every page stays trustworthy.

If a correction is confirmed, the page is updated and its last-verified date moves. If we cannot confirm it, we will tell you what we found rather than quietly leaving it. You can read the full process in our editorial process.

This is a small operation, not a support desk: most messages get a reply within a few days, and detailed code corrections sometimes take longer because verifying them means reading the source.

What we cannot help with

We cannot give legal advice, interpret how a rule applies to your situation, intervene in a dispute with a neighbour, landlord or HOA, or contact a city on your behalf. If a rule materially affects you, a citation, a permit, a hearing: the people who can actually help are your city or county clerk, your local code enforcement office, or a licensed attorney in your state. Everything here is a research starting point; see the disclaimer.

Email us directly

The form is easier to act on, but email works just as well.