Leak Reporting Duty: Arlington Heights vs Chicago
How do leak reporting duty rules compare between Arlington Heights, IL and Chicago, IL?
Arlington Heights, IL
Cook County
No data available yet for Arlington Heights.
Chicago, IL
Cook County
MCC Ch. 11-12 requires Chicago Department of Water Management to repair public-side leaks once reported and obligates property owners to fix private-side leaks promptly, with adjustment programs available for excessive metered consumption.
View full Chicago rules →Key Facts Comparison
| Fact | Arlington Heights | Chicago |
|---|---|---|
| Code chapter | - | MCC Ch. 11-12 |
| Public/private split | - | B-box curb shutoff |
| Reporting channel | - | 311 or DWM call center |
| Owner duty | - | Repair private leaks promptly |
| Bill relief | - | One-time leak adjustment |
Highlighted rows indicate differences between cities.
Arlington Heights FAQ
No FAQs available.
Chicago FAQ
Who pays to repair a leak between the street and my house?
The city repairs leaks from the main to the b-box curb shutoff. The property owner is responsible for the line from the b-box into the house, including the meter on metered accounts under MCC 11-12-150.
Can my water bill be reduced after fixing a hidden leak?
Yes. Metered customers may apply for a one-time leak adjustment by submitting plumber invoices and proof of repair to the Department of Finance utility billing within the deadline noted on the customer notice.
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