Texas Occupations Code Chapter 2308 makes the Texas Department of Licensing and Regulation the sole licensing authority for tow operators and vehicle storage facilities in Dallas County. The Dallas County Sheriff maintains a non-consent rotation list for crash and arrest tows on county roads.
Under Texas Occupations Code Chapter 2308 and 16 Texas Administrative Code Chapter 86, every incident-management and consent tow operator, tow truck driver, and vehicle storage facility (VSF) in Dallas County must hold a TDLR license and follow the Texas Towing and Booting Act. TDLR sets equipment, insurance, fee posting, and consumer rights rules statewide. The Dallas County Sheriff publishes a non-consent rotation contract for police-ordered tows on county roads and unincorporated areas, requiring rotation tow companies to hold TDLR licenses, carry adequate insurance, meet response-time targets, and submit to background checks. Cities run their own rotation contracts inside city limits. TDLR investigates fee disputes; the OCCC supervises Vehicle Storage Facility regulation alongside TDLR.
Operating an unlicensed tow truck or VSF, charging above TDLR maximum non-consent fees, refusing credit cards, or running predatory private-property tows violates Occupations Code 2308 and triggers TDLR fines, license revocation, and rotation removal.
Garland, TX
Report code violations to Garland Code Compliance at 972-485-6400 or online through the City's service request system. Anonymous complaints accepted.
Garland, TX
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