Some Ottawa County municipalities require the host or a designated local agent to be reachable. Holland's owner-occupied STRs require the owner to live in the home, and its investor-owned rentals must name a local agent who lives within 35 miles and is available 24/7. Georgetown requires the owner's presence via
Host-presence expectations are municipal, not countywide. In the City of Holland, an owner-occupied short-term rental is the owner's residence, so the host is on-site or renting while away for a limited time. For non-owner-occupied (investor-owned) STRs, Holland requires the owner to designate a local agent and provide that agent's name and contact information; the agent must live within 35 miles of the property and be available 24 hours a day, seven days a week to respond to and mitigate complaints. Georgetown Charter Township achieves a similar result by requiring the STR to be the owner's principal residence, keeping an accountable person tied to the home. Park Township, which prohibits residential STRs, has no host-presence pathway. A responsive local contact is
Failing to maintain a reachable local agent or violating the owner-occupancy condition is a municipal ordinance violation that can lead to denial or revocation of a Holland certificate. Georgetown enforces its principal-residence requirement through zoning.
Other ordinances people look up for this city. Green dot = verified primary-source excerpt.
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See how Ottawa County's host presence rule rules stack up against other locations.
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