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πŸ’§ Water Use Rules/Leak Reporting Duty

Leak Reporting Duty: Live Oak vs San Antonio

How do leak reporting duty rules compare between Live Oak, TX and San Antonio, TX?

Live Oak and San Antonio have similar restriction levels.

Live Oak, TX

Bexar County

Some Restrictions

SAWS asks Bexar County customers to report visible water leaks promptly through its 24-hour line. Customers are responsible for leaks past the meter; SAWS handles main breaks and meter-side issues at no charge.

View full Live Oak rules β†’

San Antonio, TX

Bexar County

Some Restrictions

SAWS asks Bexar County customers to report visible water leaks promptly through its 24-hour line. Customers are responsible for leaks past the meter; SAWS handles main breaks and meter-side issues at no charge.

View full San Antonio rules β†’

Key Facts Comparison

FactLive OakSan Antonio
Reporting channel24-hour SAWS hotline24-hour SAWS hotline
Meter sideSAWS responsibilitySAWS responsibility
Property sideOwner responsibilityOwner responsibility
AdjustmentOne-time leak creditOne-time leak credit

Highlighted rows indicate differences between cities.

Live Oak FAQ

How quickly does SAWS respond?

Active gushing leaks are typically dispatched within hours; minor seeps in the right-of-way are scheduled within a few business days under SAWS service standards.

What proof do I need for a leak credit?

SAWS typically requires a plumber's invoice or repair documentation showing date and location, plus normal usage history for comparison.

San Antonio FAQ

How quickly does SAWS respond?

Active gushing leaks are typically dispatched within hours; minor seeps in the right-of-way are scheduled within a few business days under SAWS service standards.

What proof do I need for a leak credit?

SAWS typically requires a plumber's invoice or repair documentation showing date and location, plus normal usage history for comparison.

Compare other topics

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