Lowell HOA Rules: Dispute Resolution Rules (2026)

Disputes between Lowell unit owners and their condominium association or HOA follow a multi-step process. Start with the internal grievance procedure outlined in the bylaws, often requiring a written complaint to the board, a response, and sometimes a hearing. If unresolved, parties can pursue voluntary mediation through providers like the Real Estate Bar Association of Massachusetts (REBA) Dispute Resolution or the Community Associations Institute New England Chapter. For binding resolution, the Massachusetts Land Court has jurisdiction over real property matters including condominium declarations and liens, while the Superior Court handles monetary disputes and injunctive relief. Small claims court ($7,000 cap) handles minor assessment and fee disputes. The Massachusetts Attorney General's Office does not regulate HOAs directly but may intervene in consumer protection cases. Attorney fees may be recoverable if allowed by bylaws, typically on a prevailing-party basis for assessment collection.