LADOT's Dockless On-Demand Personal Mobility permit requires every operator to deploy scooters in designated low-income communities and offer a reduced-fare program. Income-qualified residents pay roughly $5 per year plus reduced per-ride fees.
LADOT's One-Year Permit, originally issued 2019 and amended through 2024, divides the city into Special Operations Zones, Equity Zones (Disadvantaged Communities per CalEnviroScreen), and standard areas. Operators receive bonus device caps for deploying in Equity Zones and must run a low-income plan that waives or steeply discounts the standard $1 unlock fee. Eligible riders include those enrolled in CalFresh, Medi-Cal, SSI, WIC, or LA County DPSS programs. Operators must also offer non-smartphone access (text-to-unlock or call-in) and accept cash or prepaid options for unbanked riders. Compliance is reported quarterly to LADOT.
Operators failing to deploy in Equity Zones or honor the low-income plan face permit suspension, daily fines, and reduced device caps. Riders face no penalty for using or attempting equity programs.
Los Angeles, CA
The 2022 LADOT Curb Management Policy ranks curb uses by priority: transit stops, then passenger pickup and dropoff, then commercial loading, then short-term...
Los Angeles, CA
Shared e-scooters operate under the LADOT Dockless On-Demand Personal Mobility permit and LAMC §71.26. Riders must be 18+, wear helmets if under 18, stay off...
See how Los Angeles's scooter equity zones rules stack up against other locations.
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