Winter Haven Solid Waste & Recycling provides residential automated cart collection once per week. Carts must be at the curb by 6 a.m. on collection day and returned to a side or rear yard within 24 hours. Mixing yard waste in the garbage cart is prohibited.
Winter Haven's Solid Waste Department (863-291-5750) services most addresses within city limits with a gray garbage cart and a blue recycling cart - both collected once weekly. Some addresses fall under Polk County collection (gray garbage cart + black recycling cart) and call 863-284-4319 instead. Use the city Service Look-up Map to determine your provider. Bin placement rules: at curb by 6 a.m. on service day, lid closed, three feet from cars, mailboxes, and other carts to allow truck-arm grab. Cart must be returned to a screened or rear/side-yard location within 24 hours of pickup. Yard waste is collected separately with biodegradable bags or bundles; bulk-item pickup is by appointment through Access Winter Haven (a-la-carte service).
Persistent cart-storage-on-curb violations are MPMS Sec. 302.1 / Sec. 302.7 issues handled by Code Compliance under Ch. 1 (Sec. 1-13). Mixing yard waste in the garbage cart may result in a service refusal; bulk-item misuse is corrected at billing.
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