Nassau water utilities require prompt reporting and repair of customer-side leaks to protect the Sole Source Aquifer. Water districts may issue notices when meter data shows continuous flow indicating an undetected leak.
Most Nassau water districts and private utilities authorize service technicians to inspect for leaks when usage spikes. Customers receiving high-use notices generally have 30 days to investigate and repair leaks on the customer side of the meter, including irrigation lines, toilets, and underground service lines. Some utilities offer leak-adjustment credits when documentation of repair is provided. The Nassau County Department of Health regulates large public water systems and cross-connection control. Severe water main leaks on the utility side are repaired by the operator under expedited public-works procedures.
Persistent unrepaired leaks may trigger surcharges, denial of leak-adjustment credits, or in extreme cases, water service termination after notice and hearing.
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See how Nassau County's leak reporting duty rules stack up against other locations.
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