Jacksonville residents can report code violations by calling (904) 630-CITY (2489), through the MyJax mobile app, or online at myjax.custhelp.com. The Municipal Code Compliance Division enforces property safety, maintenance, zoning, and litter ordinances across Duval County.
Jacksonville's Municipal Code Compliance Division is responsible for enforcing local ordinance codes including Chapter 518 (Property Safety and Maintenance Code), Chapter 656 (Zoning Code), Chapter 741 (Zero Tolerance on Litter/Snipe Signs), and Chapter 745 (Proper Display of Address Numbers). Residents can report violations by calling (904) 630-CITY (2489) to speak with a customer service representative, or by using the MyJax mobile app which allows GPS-pinpointed reporting with photo attachments and automatic status updates. The MyJax web portal is available at myjax.custhelp.com. The division enforces property nuisance, unsafe structures, residential and commercial minimum building standards, zoning violations, and junk vehicle violations on private property. When reporting, provide the specific address, type of violation, and any supporting details. The MyJax Dashboard provides public data on service request volumes, active cases, and closure rates by Council District.
Code violations can result in fines, liens on the property, Municipal Code Enforcement Board hearings, and Special Magistrate hearings. Non-compliance can lead to city-performed abatement at the owner's expense.
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