Registration Rules: Chandler vs Phoenix

Do I need a Chandler license to list my home on Airbnb?

Yes. Chapter 22 of the Chandler City Code, added by Ordinance No. 5048 effective August 1, 2023, requires every short-term or vacation rental in the city to hold a Chandler STR license regardless of how often it is rented. Apply through the City Clerk's Office; the annual nonrefundable fee is $250 and you must also hold an Arizona Department of Revenue TPT license.

What happens if I rent without a Chandler STR license?

Chapter 22 authorizes the city to issue a written notice of violation and, if the owner fails to apply within 30 days, to assess a civil penalty of up to $1,000 per month against the owner. Continued unlicensed operation can also lead to denial or suspension of any future STR license application by the City Clerk.

Do I need a permit to rent my Phoenix home on Airbnb?

Yes. Phoenix City Code Sec. 10-195 (Ordinance G-7156, effective November 6, 2023) requires every short-term rental owner to hold a current city permit before advertising or accepting bookings. Apply through the SHAPE PHX portal with a $250 fee, proof of $500,000 liability insurance, an Arizona TPT license, a 24/7 emergency contact, and certified-mail notice to neighbors. Reach STR staff at vacation.rental@phoenix.gov or 602-534-9723.

How much does a Phoenix STR permit cost and how long does approval take?

The initial and renewal permit fee is $250 (non-refundable) per Sec. 10-195. The Planning & Development Department must issue or deny the permit within 7 business days of receiving a complete application package, and permits run for one year from issuance. Submit renewal applications at least 15 working days before expiration to avoid a lapse.