3 county-level rules, plus city-specific rules for 1 city in New York County, New York.
Verified from official government sources
NYC uses 311 as a centralized non-emergency complaint and service request system. Manhattan residents can call 311, dial 212-NEW-YORK from outside the city, use the 311 website, or download the NYC 311 app to report code violations.
NYC 311 response times vary by complaint severity and borough. Manhattan generally benefits from faster response times due to higher inspector density. Emergency complaints average 1-3 days, hazardous conditions 18-31 days, and non-hazardous issues 60-90+ days.
The most common code violations in Manhattan include illegal conversions (basement/attic apartments), unpermitted construction, noise violations, lack of heat/hot water, pest infestations, and facade/sidewalk shed maintenance failures. Manhattan has one of the highest complaint volumes in NYC.
1 cities in New York County have their own code violation reporting rules. Each link goes to that city's dedicated page with code citations.
See every category we cover for New York County — parking, noise, fences, fires, animals, pools, and more.
New York County Ordinance Hub →