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Code Violation Reporting in New York, NY (2026)

3 verified code violation reporting rules for New York, New York, sourced directly from the municipal code and official government pages.

Verified from official government sources

How to Report

NYC 311 is the centralized portal for reporting non-emergency code violations. Residents can call 311 (or 212-639-9675 from outside NYC), use the NYC311 website at portal.311.nyc.gov, or download the NYC311 mobile app to submit service requests routed to the appropriate enforcement agency.

How to Report Code Violations in NYC

Some Restrictions

Response Times

NYC code enforcement response times vary by agency and violation severity. HPD emergency complaints (Class C, immediately hazardous) require inspection within 24 hours. Non-emergency HPD complaints target inspection within 12 days. DOB responds to immediately hazardous conditions the same day.

NYC Code Enforcement Response Times

Some Restrictions

Common Violations

The most common code violations reported through NYC 311 include lack of heat or hot water (HPD), illegal building conversions (DOB), noise complaints, trash and sanitation issues, and building maintenance failures. Some 311 complaints automatically generate violations upon inspection.

Common Code Violations in NYC

Some Restrictions

Looking for New York County county-wide rules?

County ordinances apply to unincorporated areas and may supplement New York city rules.

Code Violation Reporting in New York County