Burbank Customer Traffic Restrictions Rules (2026): What You Need to Know

Burbank Municipal Code Title 10, Chapter 1, Article 6, Division 11 (Home Occupations) — specifically Section 10-1-672 — establishes the specific restrictions that home occupation permit holders must comply with. The prohibition on customer and client visits is among the most restrictive conditions. No client, customer, patient, student, or other business visitor may come to the residential address for any purpose connected with the home occupation. All customer interactions must take place off-site, by phone, by email, or through digital means.

In addition to the client ban, no person who does not reside in the dwelling unit may be employed at or work from the home business location. This rules out having assistants, co-workers, or subcontractors come to the home to work, even for brief periods. The home occupation must be conducted entirely within the enclosed living area of the main dwelling unit and may not use any garage, carport, shed, patio, yard, or other exterior area for business activities. The business area within the dwelling may not exceed 25% of the total floor area. These restrictions are designed to ensure that neighboring residents experience no increase in traffic, parking demand, noise, or commercial activity from the home occupation. Deliveries must be limited to normal residential mail and parcel service volumes; multiple daily commercial deliveries that exceed what a typical household would receive are not permitted. As Burbank's many entertainment industry home-based professionals (writers, editors, animators, post-production specialists) are well aware, the city does permit these office-type occupations provided all conditions — including the no-visitor rule — are strictly observed. Contact the Community Development Department at (818) 238-5250 for permit applications and questions.