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Long Beach Customer Traffic Restrictions Rules (2026): What You Need to Know

Heavy Restrictions

The Short Version

Long Beach's home occupation ordinance requires that visitors, customers, and deliveries to the residence must not exceed what would normally and reasonably occur in a residential neighborhood. In practice, this means client visits and customer pickup traffic that would be noticeable to neighbors or accumulate throughout the day are prohibited. Non-resident employees may not work at or visit the home business location. The overriding goal is that the home must generate no perceptible commercial traffic that distinguishes it from an ordinary residence on the block.

Full Breakdown

Long Beach Municipal Code Title 21, Chapter 21.31 home occupation standards establish that visitors, customers, and deliveries to the dwelling unit shall not exceed what would normally and reasonably occur at a residential property. This standard is deliberately flexible but has a clear practical effect: any level of customer traffic that is noticeable to neighbors — including a steady stream of clients for appointments, retail pickups, or service transactions — is prohibited. The home occupation must not generate activity that causes neighbors to perceive the dwelling as a business location rather than a private residence.

The non-resident employee prohibition is absolute: no person other than a resident of the dwelling may work at the home business address, regardless of their role. This bars co-workers, assistants, interns, and delivery personnel from operating out of the residential address. All business activity must be conducted entirely within the enclosed living area of the main dwelling unit. Garages, carports, accessory dwelling units, yards, patios, and any exterior areas may not be used for business purposes, storage, or customer interaction. The business area within the home must not be used in a way that fundamentally changes the character of the residence.

Deliveries to the home associated with the business — such as product inventory, supplies, or commercial freight — must stay within volumes reasonable for a private household. Multiple parcel service or freight deliveries throughout the day that attract neighbor attention or require commercial truck access are not consistent with home occupation standards. Vehicles associated with the home occupation — such as a work van or truck — must be parked so they are not visible from the public right-of-way in a way that identifies the home as a business, as this constitutes an exterior indication of commercial activity. Home business operators who need to meet with clients regularly should arrange off-site meeting space such as a coffee shop, coworking space, or rented conference room. Contact the Planning Division Zoning Information Line at (562) 570-6194 or Code Enforcement at (562) 570-2633 for questions about specific situations.

What Happens If You Violate This?

Generating customer or client traffic at a home occupation address beyond normal residential levels is a zoning violation. Administrative citation fines begin at $100 for a first offense, $200 for a second offense within one year, and $500 for each additional violation within one year. Persistent violations may result in revocation of the Home Occupation Permit and an order to immediately cease all business operations. Operating a business that generates ongoing customer traffic without a Home Occupation Permit may be treated as an unlawful commercial use of a residential zone, subject to higher penalties and potential misdemeanor prosecution.

Frequently Asked Questions

Can I have clients come to my Long Beach home for appointments?
No. Long Beach's home occupation rules require that customer and client visits not exceed normal residential traffic levels. In practice, scheduling regular business appointments at your home — for any service or consultation — generates commercial traffic that is prohibited. All client meetings should take place at an off-site location.
Can I have a non-resident business partner or assistant work from my home in Long Beach?
No. Only residents of the dwelling may work at a home business location. Non-resident employees, co-workers, business partners, and assistants may not come to the home for business purposes. All collaboration with non-residents must occur off-site or remotely.
What is a practical alternative to meeting clients at home for a Long Beach home-based professional?
Many Long Beach home-based professionals use coworking spaces, shared office suites, or conference rooms at business centers for client meetings. Coffee shops, library meeting rooms, and the client's own office are also common options. Some business types may qualify for a commercial virtual office address as a meeting location.

Sources & Official References

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