Redwood City requires short-term rental hosts to carry a minimum of $1 million in liability insurance covering STR operations as part of registration under Municipal Code Chapter 42A. This is in addition to the program's $250 annual permit fee, $50 business license, indemnification of the City, and the 12% Transient Occupancy Tax. Major hosting platforms supply broadly similar protection (Airbnb's AirCover up to $1 million, Vrbo's Liability Insurance up to $1 million), but platform coverage applies only to bookings made through that platform and does not satisfy the City's requirement for hosts who take direct bookings or use multiple platforms.
Under Chapter 42A and the City's Short-Term Rental Program, applicants must demonstrate at least $1,000,000 in liability insurance covering the short-term rental use of the dwelling. Standard California homeowner's insurance (HO-3) often excludes 'business pursuits,' which most carriers treat short-term rental income as, so simply having a homeowner's policy is generally insufficient. Hosts typically meet the requirement by adding an STR endorsement to their homeowner's policy, purchasing a dedicated short-term rental policy from carriers such as Proper Insurance, Steadily, or CBIZ, or — for platform-only operators — relying on Airbnb's AirCover (up to $1,000,000 host liability and $1,000,000 host damage protection) or Vrbo's Liability Insurance (up to $1,000,000 per occurrence). Platform coverage applies only to bookings on that platform and excludes direct bookings, certain dog bites, intentional acts, and pollution claims, so hosts who advertise off-platform or take repeat guests directly should maintain primary insurance. The City pairs the insurance requirement with a hold-harmless / indemnification clause in the registration application, an annual $250 STR permit fee, a $50 business license, and registration of the local responsible contact. Tenant-hosts must also obtain owner authorization and a renter's policy acceptable to the property owner. Insurance proof typically must be on file at registration and renewal each year.
Operating an STR without the required $1 million in liability coverage is a violation of Chapter 42A and grounds for denial, suspension, or revocation of the STR registration by the Community Development Department. Beyond city enforcement, an underinsured loss can leave the host personally liable for guest injuries, neighbor property damage, or fire claims; California carriers may also deny claims when STR use was not disclosed under the policy's 'business pursuits' exclusion. Continuing to host after registration is suspended can result in additional administrative citations and loss of the business license, and may bar future re-application.
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