Washington State Do Not Call and Solicitation Law

Under RCW 19.158 (Commercial Telephone Solicitation Act), telephone solicitors must identify themselves, disclose the purpose of the call, and honor consumer requests not to be called again. RCW 80.36.390 requires telephone solicitors to immediately identify themselves and the company, and to end the call upon request. The state Consumer Protection Act (RCW 19.86) provides remedies including treble damages up to $25,000 against deceptive solicitation. While door-to-door solicitation is primarily regulated by cities, the Door-to-Door Sales Act (RCW 63.14.150) gives consumers a three-day right to cancel sales over $25 made at the home.

Violations of RCW 19.158 are per se violations of the Consumer Protection Act, allowing recovery of actual damages, treble damages up to $25,000, and attorney fees.