Norfolk requires carts at the curb between 5 p.m. the night before and 7 a.m. on collection day, positioned bar-to-street and wheels-to-house, and set six feet from vehicles, poles, and other obstructions so the automated arm can lift them.
Norfolk's one-operator automated trucks use a mechanical arm, so cart position matters. Place each city-issued cart at the curb with the bar facing the street, wheels facing the residence, and the handle toward the home. Keep carts six feet from parked cars, mailboxes, utility poles, and each other, and clear of low branches. Carts go out no earlier than 5 p.m. the evening before your day and must be off the curb by 11:30 p.m. on collection day. Between collections the cart stays screened from street view.
A cart blocked by cars or set too close to obstructions may be skipped by the automated truck. Leaving carts at the curb past 11:30 p.m. can draw a code-enforcement notice and fine.
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