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Fairfax County, VA Water Use Rules: Leak Reporting Duty (2026)

Few Restrictions

Verified 1 week ago|Source: Fairfax Water →

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Key Facts

Operations line: 703-698-5800
Adjustment frequency: Once per 24 months
Adjustment share: Roughly half of excess
Sewer adjustment: Available separately

These county ordinances apply to of Fairfax County. Incorporated cities within the county may have their own rules that take precedence over county-level regulations.

Summary

Fairfax Water customers are urged to report visible main breaks or service-line leaks to the 24-hour FCWA Operations line; high-bill leak adjustments are available once per account every 24 months.

Full Breakdown

Fairfax Water operates a 24/7 Operations line at 703-698-5800 for main breaks, geyser leaks, and low-pressure events. Customers can also report online through the FCWA portal. After utility repairs, customers responsible for service-line leaks past the meter may apply for a Leak Adjustment that credits half the excess consumption. Eligibility requires a verified repair invoice, prior good payment history, and one adjustment per 24-month period. Sewer charges from the same leak may also be partially adjusted by the county Wastewater Management District.

Violations & Fines

No fines for reporting; failure to repair a known service-line leak after written notice can lead to service termination after a 30-day cure period.

Frequently Asked Questions

Who fixes a leak in the street?

Fairfax Water owns the main and service line up to the meter. Anything past the meter, including yard service lines, is the property owner's responsibility.

How do I get a high-bill credit?

Submit a Leak Adjustment Request with a plumber's invoice within 60 days of repair through the FCWA customer portal or by mail.

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Fairfax County, VA Water Use Rules: Leak Reporting Duty (2026)

Key Facts

Summary

Full Breakdown

Violations & Fines

Frequently Asked Questions

Sources & Official References

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