Minneapolis Water Works requires customers to repair leaks on private service lines and plumbing promptly after notice, with high-bill leak adjustments available once for qualifying repairs documented and submitted.
Property owners are responsible for service-line plumbing from the curb stop into the building. When abnormal usage triggers a high-bill alert or a positive-shutoff test, Water Works issues notice requiring repair generally within 30 days. Customers who fix the leak and submit invoices may request a one-time bill adjustment for hidden underground or wall leaks. Public-side main breaks are repaired by Public Works; report 24/7 to 311. Frozen-pipe assistance is available in winter.
Failure to repair after notice may result in service shutoff for non-paying or unsafe conditions, plus continued accrual of metered charges.
Minneapolis, MN
Minneapolis Regulatory Services enforces property maintenance. Peeling paint, broken windows, junk accumulation, and tall grass over 8 inches trigger orders ...
Minneapolis, MN
Minneapolis enforces an odd-even outdoor watering schedule from May through September. Properties may water lawns only on days matching the last digit of the...
See how Minneapolis's leak reporting duty rules stack up against other locations.
Help us keep this page accurate. If you notice an error or outdated information, let us know.