Registering a short-term vacation rental in Franklin is a multi-step process administered by the Building and Neighborhood Services Department (109 3rd Avenue South, 615-791-3217) in coordination with the Franklin Finance Department, the Williamson County Business Tax Department, and the Tennessee Department of Revenue. Required steps: (1) confirm zoning eligibility and owner-occupancy where applicable; (2) submit STVR use-permit application to Building and Neighborhood Services; (3) pass compliance inspection covering life-safety, parking, septic where applicable, and insurance verification; (4) receive 12-month compliance certificate (annually renewable); (5) obtain $15 city business license; (6) register for City of Franklin 4% hotel-motel tax under Title 5; (7) register with Williamson County Business Tax Department for 4% county hotel-motel tax (615-790-5732); (8) register with Tennessee Department of Revenue for 7% state sales tax and 1.5% state privilege tax.
Franklin's STVR registration process is administered through three layers of government that all must be addressed before the dwelling is advertised or booked. Step one is the city zoning and use eligibility check at the Building and Neighborhood Services Department, 109 3rd Avenue South (615-791-3217): confirm the property is eligible (owner-occupancy required for new permits in residential zones since December 2019), confirm one STVR per lot, and confirm the dwelling can support the proposed occupancy. Step two is the STVR use-permit application filed with Building and Neighborhood Services; the packet includes property identification, owner-occupancy attestation where applicable, listing capacity, parking diagram, and supporting documents. Step three is the compliance inspection conducted by a Building and Neighborhood Services inspector covering life-safety (smoke alarms in each bedroom and on each floor, CO detectors where required, fire extinguishers, code-conforming egress under Title 12 of the Franklin Municipal Code and adopted IPMC), parking (adequate on-site spaces for stated occupancy), septic-system approval where the property is on septic, and proof of insurance covering paid STR activity. Step four is issuance of the 12-month compliance certificate which states the property's maximum permitted occupancy, the operator's contact information, and the expiration date; the certificate must be in force during all advertised and booked stays and must be renewed annually with a fresh inspection. Step five is the $15 City of Franklin business license registration (Tennessee minimal-activity license, classification 3 for accommodations, with threshold of $10,000 annual taxable gross receipts above which the standard business tax applies). Step six is registration for the City of Franklin 4% hotel-motel tax under Title 5 of the Franklin Municipal Code, administered by the Franklin Finance Department with monthly filing required. Step seven is registration with the Williamson County Business Tax Department (615-790-5732) for the 4% county hotel/motel tax. Step eight is registration with the Tennessee Department of Revenue for the 7% state sales tax under TCA 67-6-202 and the 1.5% state hotel/motel privilege tax under TCA 67-4-1402. Operators booking through Airbnb, VRBO, or Booking.com may rely on the marketplace facilitator collection (Tennessee's Jan 1 2021 law at TCA 67-4-708) for state and local taxes on platform-booked stays, but registration with the city, county, and state is still required and direct (off-platform) bookings remain the operator's full responsibility.
Operating a short-term vacation rental in Franklin without completing the full registration sequence is enforceable as a zoning violation under the Franklin Zoning Ordinance by Building and Neighborhood Services, with penalties of up to $50 per day plus court costs per State Law and potential prosecution in Franklin Municipal Court. Specific failure modes include: operating without an approved use permit (categorical violation - advertising or booking before permit issuance); operating without the compliance inspection and 12-month compliance certificate (independent violation); operating with an expired compliance certificate (use permit is conditional on annual renewal); operating without the $15 city business license (Tennessee minimal-activity violation); failing to register for the city's 4% hotel-motel tax under Title 5 of the Franklin Municipal Code (Finance Department enforcement); failing to register with Williamson County's 4% hotel/motel tax (county Business Tax enforcement); failing to register with the Tennessee Department of Revenue for state sales tax and privilege tax (state-level penalties and tax liens). Submitting falsified zoning, ownership, owner-occupancy, insurance, septic, or life-safety documentation is a material misrepresentation that may immediately void the compliance certificate and counts toward the TCA 13-7-603(a)(3) three-strike threshold for legacy non-owner-occupied STVRs. Building and Neighborhood Services actively monitors listing platforms (Airbnb, VRBO, Booking.com) and cross-references displayed addresses against the city's permitted-STVR database; unlicensed operations are pursued under the standard penalty structure.
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