Fargo customers should report visible water leaks, broken hydrants, and water-main breaks to Fargo Public Works or the Water Utility, which dispatches crews and can adjust bills for qualifying private-side leaks.
Fargo Public Works maintains the water-distribution system and responds to water-main breaks, hydrant damage, and leaks in city right-of-way. Residents can report problems by phone or through the city service request portal. For leaks on the customer side of the meter, owners are responsible for repair, but the Water Utility offers a one-time bill-adjustment program for unusually high bills caused by hidden leaks once repairs are documented. Frozen and broken service lines are common in Fargo's deep-frost winters; the utility provides guidance on running a small stream of water during extreme cold to prevent freeze-ups.
Owners who ignore known leaks waste water and may face shut-off if the leak threatens public infrastructure or causes nuisance flooding onto neighboring lots.
See how Fargo's leak reporting duty rules stack up against other locations.
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