BWS rules require customers to repair private-side leaks promptly and to report suspected water main breaks, with bill adjustments available for documented hidden leaks.
Under the BWS Rules and Regulations adopted in ROH Chapter 17, the customer is responsible for the entire service line from the meter into the building. Once a leak is detected, the customer must repair it as soon as practical or face a high-use surcharge. BWS offers a one-time bill adjustment for hidden leaks (such as underground pipe breaks) when the customer submits a plumber's invoice within 60 days of repair. Suspected city-side main breaks should be reported to the BWS 24-hour Trouble Line, which dispatches crews and may shut sections to prevent erosion or sinkholes.
Ignoring a leak after notice from BWS can result in a higher water bill, a flow-restriction device, or, in extreme cases, service termination until the repair is verified.
Other ordinances people look up for this city. Green dot = verified primary-source excerpt.
Honolulu, HI
Honolulu protects designated 'exceptional trees' under Revised Ordinances of Honolulu (ROH) Chapter 40, Article 8. Removing or destroying any exceptional tre...
Honolulu, HI
Honolulu has no city ordinance restricting lawn ornaments on residential property. HOA and condo covenants under HRS 421J and 514B commonly regulate ornament...
Honolulu, HI
Honolulu has no city ordinance regulating residential inflatable holiday displays. Size and blower noise are governed by HOA and condo covenants under HRS 42...
Honolulu, HI
Honolulu has no municipal ordinance regulating residential holiday lights. Display timing, brightness, and animation are governed by HOA and condo covenants ...
Honolulu, HI
Honolulu requires DPP building permits for outdoor kitchens with gas line plumbing, electrical wiring, plumbing fixtures, or structural roofs/pergolas. Stand...
Honolulu, HI
Honolulu has no smoker-specific ordinance. Hawaii Department of Health air pollution rules under HAR Chapter 11-60.1 apply to large commercial sources, not r...
See how Honolulu's leak reporting duty rules stack up against other locations.
Help us keep this page accurate. If you notice an error or outdated information, let us know.