Jersey City Municipal Utilities Authority requires customers to promptly report visible leaks, sewer backups, and main breaks; failure to act on a known service-line leak can trigger fines.
JCMUA owns water and sewer infrastructure citywide. Property owners are responsible for the service line from the curb stop into the building and must repair leaks discovered through audits, meter spikes, or visible water at the curb. Residents and businesses must notify JCMUA via the customer service line or 311 within a reasonable period after detection. Repeated non-response can lead to shut-off, lien recovery for emergency repairs, and abatement charges added to the next quarterly bill.
Unrepaired customer-side leaks can result in shut-off after notice, recovery liens for emergency JCMUA work, and added penalties on the quarterly utility statement.
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