Tulsa property owners must address leaks promptly once notified by Tulsa Water. The utility offers leak-adjustment credits for sudden customer-side leaks repaired within 30 days of discovery and documented properly.
Tulsa Water operates 24-hour leak reporting at 311 or the customer service line for street main breaks, hydrant leaks, and visible water-loss events. Customer-side leaks are the property owner's responsibility, but the utility offers a one-time leak-adjustment credit per 12-month period when a plumber's invoice documents repair within 30 days. Persistent unrepaired leaks visible from public right-of-way may trigger Title 16 nuisance enforcement and water-service termination after notice.
Failure to repair after notice may result in water shutoff and reconnection fees. Title 16 nuisance fines start at 100 dollars per day for ongoing violations.
See how Tulsa's leak reporting duty rules stack up against other locations.
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