Tulsa property owners must address leaks promptly once notified by Tulsa Water. The utility offers leak-adjustment credits for sudden customer-side leaks repaired within 30 days of discovery and documented properly.
Tulsa Water operates 24-hour leak reporting at 311 or the customer service line for street main breaks, hydrant leaks, and visible water-loss events. Customer-side leaks are the property owner's responsibility, but the utility offers a one-time leak-adjustment credit per 12-month period when a plumber's invoice documents repair within 30 days. Persistent unrepaired leaks visible from public right-of-way may trigger Title 16 nuisance enforcement and water-service termination after notice.
Failure to repair after notice may result in water shutoff and reconnection fees. Title 16 nuisance fines start at 100 dollars per day for ongoing violations.
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