Avondale does NOT require a host to be present during a stay. Instead, the owner must designate an emergency contact (owner or designee) who is reachable and able to respond to issues, as authorized by A.R.S. 9-500.39. On-site hosting is optional.
Avondale's short-term rental ordinance does not mandate that the host or owner physically reside in or stay at the property during guest occupancy. The substitute for host presence is the required emergency contact: under the ordinance, the owner must provide and maintain emergency contact information for the owner or the owner's designee who can be reached, and respond, when a complaint or emergency arises. This tracks A.R.S. section 9-500.39, which expressly allows a city to require emergency contact information available by telephone, while prohibiting an outright ban or an owner-occupancy/host-presence mandate. Practically, the designated contact must display readiness to address noise, safety or nuisance complaints, so unhosted (remote) rentals are permitted as long as a responsive local point of contact exists. Many absentee owners appoint a professional property manager or local agent as the emergency designee to meet this standard. The emergency contact information must also be posted inside the unit (on the displayed license) so guests and neighbors know who to call. Because state law caps the city's authority, Avondale cannot force hosts to live on-site, but it can and does hold the responsible party accountable for the conduct of the rental through the emergency-contact and nuisance provisions.
Not maintaining a valid, responsive emergency contact is the key violation in lieu of any host-presence rule. State law authorizes penalties up to $1,000 per 30-day period for emergency-contact failures, and Avondale's ordinance adds fines reported between $500 and $3,500 per violation, with possible license suspension for repeated noncompliance.
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