Saint Paul Regional Water Services operates a 24-hour leak hotline for street main breaks, hydrant leaks, and customer service-line problems, with prompt repairs to protect Mississippi River source waters.
Residents who see geysering streets, sinkholes, or leaking hydrants should call SPRWS dispatch any time at 651-266-6350. Customer-side leaks past the curb stop are the homeowner's responsibility, but SPRWS will help investigate suspected underground leaks, sometimes offering bill-adjustment requests for sudden spikes due to documented one-time leaks. Crews respond within hours for emergencies. After significant winter main breaks, SPRWS may issue temporary boil-water advisories for affected blocks until pressure tests clear the line.
Failure to repair private-side leaks after written notice can lead to service shutoff. Tampering with hydrants or curb stops without authorization is a misdemeanor under Saint Paul Legislative Code.
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Saint Paul, MN
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