Nashville accepts code violation reports through hubNashville online at hub.nashville.gov, by phone at 615-862-6590 (Codes Hotline), or in person. The Property Standards division investigates property maintenance, building, and zoning violations.
Nashville residents can report property violations through hubNashville (hub.nashville.gov), the city's centralized service request platform, or by calling the Codes Hotline at 615-862-6590. The Metro Nashville Department of Codes and Building Safety, specifically its Property Standards division, investigates complaints about property maintenance violations, building code violations, and some zoning infractions. Common reportable issues include deteriorated structures, overgrown vegetation, junk and debris, abandoned vehicles, illegal construction, and health and safety hazards. Reports submitted through hubNashville are tracked with a case number that residents can use to check status. Every week, hundreds of Nashville residents report possible property standards violations. Anonymous complaints are accepted. The Codes Department also maintains a publicly searchable Codes Violations History Search on nashville.gov where residents can look up violation records by address. After a complaint is filed, a Property Standards Inspector investigates the property and determines whether a violation exists.
No penalty for reporting. Confirmed violations result in a Notice of Violation with a compliance deadline.
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