Solano County, CA Short-Term Rentals: Host Presence Rule (2026)
Key Facts
- Availability required
- 24 hours a day, 7 days a week
- Response time
- Within 45 minutes of a complaint
- Sign contents
- Owner/manager name and phone number
- Sign placement
- Near front door, duplicate at entrance if hidden
- First violation penalty
- $1,500 under Sec. 10-24(b)(3)
Summary
While a Solano County vacation house rental is occupied, the owner or a property manager must be reachable 24 hours a day and respond to complaints within 45 minutes, with a posted sign giving a name and phone number near the front door, under Section 28.75.30(A)(12).
12. Signs. An exterior display with the name of the property owner or manager and a current contact phone number shall be located near the front door of the rental unit. Where the front door is not easily accessible from the road, a duplicate display sign shall be located on a fence or post near the entrance to the property. While a vacation house is rented, the owner or a property manager shall be available 24 hours per day, seven days per week, for the purpose of responding within 45 minutes to complaints regarding the condition of the property or the conduct of the guests using the vacation house rental.
Official source re-checked September 8, 2026: no newer edition of the code had been published (publisher’s edition: current through Ordinance 1868, passed April 9, 2026).
Full Breakdown
30(A)(12), Signs, does two things at once: it requires a posted contact sign and it sets a hard response-time standard for whoever is on call for the property. The sign itself must show the name of the property owner or manager and a current contact phone number, located near the front door of the rental unit; if the front door cannot easily be seen from the road, a duplicate sign has to go on a fence or post at the property entrance so neighbors and code enforcement can find it without walking onto the lot.
The response-time obligation is the more demanding half of the subsection: while a vacation house is rented, the owner or a property manager must be available 24 hours per day, seven days per week, to respond within 45 minutes to complaints regarding the condition of the property or the conduct of the guests. The county does not require the owner personally to be on-site; a property manager can hold this duty instead, but someone must be reachable around the clock for every night the rental is occupied, not merely during business hours.
quiet hours has a phone number posted at the property and a 45-minute response window written into the permit condition itself, rather than only a complaint line at the county.
Violations & Fines
Failing to post the required owner/manager sign, or failing to respond to a complaint within 45 minutes while the rental is occupied, is a short-term rental ordinance violation under Section 28.75.30(A)(15), penalized under Section 10-24(b)(3) at $1,500 for a first violation, $3,000 for a second within one year, and $5,000 for a third or later violation.
Frequently Asked Questions
Does the owner personally have to answer complaints about a Solano County vacation rental?
What has to be on the contact sign at a Solano County vacation rental?
What counts as a complaint that triggers the 45-minute response window?
Sources & Official References
Other rules in Solano County
California rules heatmap·Compare Solano County to another location·View the California short-term rentals overview
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