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Maui County, HI Short-Term Rentals: Repeat Violator Strikes (2026)

Significant Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified September 2026

Key Facts

Complaint threshold
3 complaints in 12 months
Complaint source rule
2+ different lots within 500 ft
Citation
Maui County Code Section 19.65.080(A)(1)(f)
Consequence
Permit revocation
Reapplication bar
2 years after revocation

Summary

Maui County can revoke a short-term rental home permit once the Department of Planning has logged at least three neighbor complaints about the property within a twelve-month period from two or more different lots. The revocation ground is set out in Maui County Code Section 19.65.080(A)(1)(f).

These county ordinances apply to unincorporated areas of Maui County. Incorporated cities within the county may have their own rules that take precedence over county-level regulations.

f.Neighbor complaints of noise and other disturbances relating to the short-term rental home operations if the department has received at least three complaints about the short-term rental home within a twelve-month period. Complaints must be from property owners, lessees of record, or residents of the physical addresses located on two or more different lots within a five-hundred-foot radius of the short-term rental home.

Full Breakdown

080(A)(1) lists the grounds on which the director may revoke a short-term rental home permit, and subsection (f) targets repeat neighbor complaints directly: revocation is available if the department has received at least three complaints about noise or other disturbances relating to the short-term rental home's operations within a twelve-month period, and those complaints must come from property owners, lessees of record, or residents on two or more different lots within five hundred feet of the rental. A single neighbor calling in repeatedly does not trigger the rule; the complaints have to originate from at least two separate properties.

070(F)(1)(f), so a chronically complained-about rental can lose its permit either at renewal time or mid-term through revocation. Other revocation grounds in the same subsection include false or misleading information on the application, delinquent state or county taxes, non-responsive management, police reports of disturbances, and noncompliance with permit conditions or other government requirements, so the complaint count is one of several independent triggers rather than the only path to losing a permit. 080(A)(2) bars the department from accepting a new short-term rental home application from that owner for two years from the date of revocation.

Violations & Fines

Once the Department of Planning documents three or more complaints about a short-term rental within a rolling twelve-month period, from residents of at least two different lots within five hundred feet, the director has independent authority to revoke the permit under Section 19.65.080(A)(1)(f). A revoked permit holder cannot reapply for a new short-term rental home permit on that property for two years under Section 19.65.080(A)(2).

Frequently Asked Questions

How many complaints does it take to lose a Maui short-term rental permit?
Three complaints about noise or other disturbances within a rolling twelve-month period is enough grounds, under Maui County Code Section 19.65.080(A)(1)(f), so long as those complaints come from residents of at least two different lots within five hundred feet of the property.
Can one persistent neighbor get a short-term rental permit revoked?
Not alone. Section 19.65.080(A)(1)(f) requires complaints from two or more different lots within five hundred feet, so repeated calls from a single neighboring property do not by themselves satisfy the revocation threshold.
Can a revoked short-term rental owner reapply right away?
No. Under Section 19.65.080(A)(2), once the director revokes a short-term rental home permit, the department will not accept a new application from that owner for two years from the date of the revocation.

Sources & Official References

Other rules in Maui County

All Maui County rules

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