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Mount Vernon, NY Short-Term Rentals: Repeat Violator Strikes (2026)

Significant Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified September 2026

Key Facts

Trigger
3 substantiated written complaints in 12 months
Applies to
Multifamily building short-term rentals
Complaint must show
Code violation plus evidence (report, photo, video)
Notice method
Registered/certified mail and regular mail
Appeal window
30 days to Zoning Board of Appeals

Summary

Mount Vernon can revoke a short-term rental permit for a unit in a multifamily building once the Police Department or Building Inspector substantiates three written complaints about the rental's use within a twelve-month period, on top of the ordinary revocation grounds in Section 267-97C.

Short-term rental permits for dwelling units located in multifamily buildings may be revoked if the Police Department or Building Inspector receives three substantiated written complaints in a twelve-month period concerning the use of the premises as a short-term rental. A written complaint can be substantiated by the Building Inspector or the Police Department if it is a complaint regarding the violation of a City law or ordinance and the complaint is supported by other evidence, including a police report, photograph, or video.

Full Breakdown

Section 267-97C(1) lists the grounds on which the Building Inspector may revoke a short-term rental permit, and subsection (f) adds a specific repeat-violator trigger for units inside multifamily buildings: the permit may be revoked once the Police Department or Building Inspector receives three substantiated written complaints in a twelve-month period concerning use of the premises as a short-term rental. The code defines a substantiated complaint narrowly: it must allege a violation of a City law or ordinance and be backed by other evidence such as a police report, photograph, or video, not merely a neighbor's call.

The same subsection also authorizes revocation for permits obtained by a false, untrue or misleading statement (Section 267-97C(1)(a)); for an owner or tenant who stops occupying the unit as a primary residence (Section 267-97C(1)(b)); for use creating a hazard, nuisance, or threat to the peace and quality of life of the surrounding community (Section 267-97C(1)(c)); and for violating permit conditions or any federal, state or local law (Section 267-97C(1)(d),(e)). Before revoking, the Building Inspector must serve written notice by registered or certified mail and regular mail describing the reasons (Section 267-97C(2)).

The permit holder may appeal a revocation to the Zoning Board of Appeals within 30 days of the notice, and from there may bring an Article 78 proceeding in state court within 30 days of the board's decision (Section 267-97D).

Violations & Fines

A revoked short-term rental permit means the property can no longer be lawfully advertised, rented or occupied as a short-term rental; continuing to operate after revocation is a fresh violation of Section 267-97A, enforced under Section 267-101 with the penalties of Section 267-56A, up to a $1,000 fine or 15 days' imprisonment per day of violation.

Frequently Asked Questions

How many complaints does it take to lose a Mount Vernon short-term rental permit?
For a unit in a multifamily building, three substantiated written complaints about the rental's use within a twelve-month period are enough for the Building Inspector or Police Department to revoke the permit under Section 267-97C(1)(f).
What counts as a substantiated complaint?
The complaint must allege a violation of a City law or ordinance and be supported by other evidence, such as a police report, photograph, or video; an unsupported neighbor complaint alone does not meet the standard set in Section 267-97C(1)(f).
Can a revoked permit be appealed?
Yes. Under Section 267-97D, the owner or tenant may appeal a revocation to the Zoning Board of Appeals within 30 days of the written notice, and if still dissatisfied may file an Article 78 proceeding in New York State court within 30 days of the board's decision.

Sources & Official References

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