Citrus County, FL Water Use Rules: Leak Reporting Duty (2026)

Under Citrus County Code § 102-136, a customer served by the county's own water/wastewater service unit (not by Crystal River or Inverness, which run separate municipal utilities) can seek a bill credit after fixing a break or leak on the customer's side of the meter. To start the process the customer must submit a written request describing the defect and the dates it was discovered and repaired, plus either a licensed plumber's invoice or, if the customer made the repair, a notarized letter describing the location of the break and the work performed.

The service unit will only grant an adjustment if the pre-repair month's water cost rose by at least 200 percent over the prior monthly bill, the customer proves the spike came from the now-repaired leak (or that service was disconnected pending repairs), and the customer documents repair within seven calendar days of noticing the leak; a written explanation and proof of minimal usage is required if more time was needed. The adjusted consumption level is calculated by taking half the difference between the leak-month usage and the customer's highest usage in the prior 12 months and adding that back to the highest prior level, and the credit is capped at the maximum rate that would have applied at the customer's highest usage in the prior 24 months.

A customer may use this adjustment only once every 24 months per property, and credits cannot exceed two monthly bills. Unknown usage spikes, delayed repairs, pool filling and new landscaping watering are expressly excluded. 00 late fee applies, and service is discontinued if the account remains delinquent 38 days or more.