Missouri Department of Public Safety regulates elevator inspections statewide, and Kansas City building owners must keep current state certificates posted in the cab, with KC's Office of Civil Rights handling accessibility complaints.
Missouri Code 11 CSR 40-3 sets elevator safety rules under the Department of Public Safety, Division of Fire Safety. Every elevator, escalator, and dumbwaiter in Kansas City must have an annual inspection by a state-licensed elevator inspector, and the certificate must be posted inside the cab. Owners hire licensed contractors to perform repairs; the state issues operating permits. KCFD coordinates rescue protocols with building owners. Chapter 18 building permits cover new installations and major modernizations. ADA accessibility complaints route through KC's Office of Civil Rights.
Operating an elevator with an expired certificate is a state violation with fines and potential shutdown orders. Concealed defects can draw additional KCFD code-enforcement action.
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