Austin, TX Code Violation Reporting: How to Report (2026)
Key Facts
- Phone
- 311 or 512-974-2000
- Online
- 311.austintexas.gov
- App
- Austin 311 mobile app
- Case Updates
- 512-974-2633 (Code Connect)
Summary
Austin accepts code violation reports through Austin 3-1-1 by phone (dial 311 or 512-974-2000), online at 311.austintexas.gov, or via the Austin 311 mobile app. Code Connect line for case updates: 512-974-2633.
You can report a code violation in Austin to Austin 3-1-1 by phone, through the app, or online. You can always report anonymously. [...] You can report a code violation by: Submitting an online service request; Via the Austin 3-1-1 mobile app; Calling 3-1-1 or 512-974-2000 if outside of the area. You do not need to provide your name or other information when you report a code violation. [...] What happens when I report a code violation? When you report a possible code violation to Austin 3-1-1, the Austin Development Services' Code Compliance team receives a service request and creates a code case. Once a case is created, a code inspector will investigate. If they confirm a violation, they will notify the property owner and work with them to resolve the violation within a stated timeframe. If the property owner does not voluntarily resolve the violation within the timeframe, they may receive a citation.
Full Breakdown
Austin's Development Services Department Code Compliance division handles property maintenance, zoning, and building code violations. Reports can be submitted by dialing 3-1-1 (or 512-974-2000 from outside Austin), through the Austin 311 website at 311.austintexas.gov, or via the Austin 311 mobile app. After submission, an automatic service request is created and routed to the appropriate inspector. A case number is assigned for tracking through the Citizen Connect online tool, which allows searches by address, case number, or region. Anonymous complaints are accepted. For case updates, residents can call Code Connect at 512-974-2633. Common reportable violations include high grass/weeds, illegal dumping, junk vehicles, unpermitted construction, and substandard housing conditions.
Violations & Fines
No penalty for reporting. False or frivolous reports may be reviewed.
Frequently Asked Questions
Can I report a code violation anonymously in Austin?
How do I check the status of my code complaint in Austin?
Sources & Official References
Other rules in Austin
Texas rules heatmap·Compare Austin to another location·View the Texas code violation reporting overview
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