Rockland County, NY Code Violation Reporting: How to Report (2026)
Key Facts
- Who handles complaints
- County Director of Buildings and Codes
- Review standard
- Discretionary under § 23-13A
- Complaint about a building
- Must support a search warrant, § 23-10D(2)
- Follow-up
- Reinspection and final written report
- Jurisdiction
- Village of Spring Valley only
Summary
Anyone can file a building or fire-code complaint with Rockland County's Director of Buildings and Codes for property inside the Village of Spring Valley. Code § 23-13 gives the Director discretion to inspect, document, and either notify the owner with a chance to fix the problem or move straight to a stop-work order.
The Director has the authority, in the Director's discretion, to review and investigate complaints which allege or assert the existence of conditions or activities that fail to comply with the Uniform Codes, this article, or any other article or regulation adopted for administration and enforcement of the Uniform Codes. The process for responding to a complaint may include such of the following steps as the Director deems to be appropriate: ... Performing an inspection of the conditions and/or activities alleged to be in violation, and documenting the results of such inspection; ... If a violation is found to exist, providing the owner of the affected property and any other person who may be responsible for the violation with notice of the violation and opportunity to abate, correct or cure the violation, or otherwise proceeding in the manner described in § 23-17;
Full Breakdown
Section 23-13A authorizes the Director to review and investigate complaints alleging that conditions or activities fail to comply with the Uniform Codes, Chapter 23, or any related enforcement regulation, but the review is discretionary rather than mandatory. Once a complaint comes in, the Director may inspect the conditions or activities alleged to violate the code and document the results (§ 23-13A(1)). If an inspection turns up a violation, the Director notifies the property owner and any other responsible person, giving them an opportunity to abate, correct or cure it, or proceeds under the enforcement track in § 23-17 (§ 23-13A(2)).
Where warranted, the Director can issue an immediate stop-work order under § 23-7 instead of waiting out a correction period (§ 23-13A(3)). Once a violation is fixed, the Director inspects again to confirm the correction, writes a final report, and files it with the original complaint (§ 23-13A(4)). Separately, § 23-10D(2) lets the Director inspect a building based on a complaint only if that complaint contains information sufficient to support a search warrant, a check that keeps the county from acting on bare accusations. Complaints about dangerous buildings can also trigger the notice-of-unsafe-structure process in § 23-10, including a hearing right within 10 days of service.
This complaint process, like the rest of Chapter 23, applies only inside the Village of Spring Valley under the state's temporary code-enforcement mandate, and sunsets under § 23-22B no later than December 31, 2026.
Violations & Fines
A confirmed complaint can lead to a written order to remedy under § 23-17B giving 30 days to fix the violation, a stop-work order under § 23-7, or referral for an appearance ticket and criminal prosecution under Executive Law § 382 for ignoring the order. Civil penalties of up to $2,000 per day of continuing violation apply under § 23-17D.
Frequently Asked Questions
How do I report a building-code violation in Rockland County?
Is the county required to investigate every complaint?
What happens after a complaint is confirmed?
Sources & Official References
Other rules in Rockland County
New York rules heatmap·Compare Rockland County to another location·View the New York code violation reporting overview
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