Mount Vernon, NY Code Violation Reporting: How to Report (2026)

L. No. 6-2024), requires the Code Enforcement Officer to review and investigate every complaint alleging a condition or activity that fails to comply with the Uniform Code, the Energy Code, the article itself, or any other local law adopted to enforce them. The response process includes, as the officer deems appropriate, inspecting the alleged condition and documenting the results; if a violation is confirmed, giving the owner or other responsible person notice and a chance to cure it, or proceeding under Section 102-17's enforcement provisions; issuing a stop-work order if warranted; and, once a violation is corrected, reinspecting and filing a final written report with the complaint.

Section 102-15 requires the Code Enforcement Officer to keep permanent records of every complaint received and every investigation conducted, uploaded to the City's electronic database and open to public inspection during normal business hours. Complaints reach different specialists depending on the subject: Fire Inspectors receive and process fire hazard complaints and can issue citations directly (Section 102-3D(9)), while Housing Inspectors investigate complaints incidental to housing and dwelling-unit conditions (Section 102-3B(3)). Where a complaint is substantiated, Section 102-17A lets the officer issue a written order to remedy giving the violator 30 days to fix the problem, and Section 102-17B authorizes the Code Enforcement Officer and Inspectors to issue appearance tickets for Uniform Code violations.