San Antonio residents can report code violations by calling 311 (or 210-207-6000), through the SA311 mobile app, online at 311.sanantonio.gov, in writing, or in person at 1901 S. Alamo St. Code Enforcement Services is part of the Development Services Department (DSD).
Code Enforcement Services (CES), a division of the Development Services Department, handles city code and ordinance violations in San Antonio. Residents can report violations through multiple channels: dialing 311 from within city limits or (210) 207-6000 from outside; visiting 311.sanantonio.gov online; using the SA311 mobile app; mailing a written complaint to Code Enforcement, PO Box 839966, San Antonio, TX 78283; or visiting the main office at 1901 S. Alamo St. The 311 Call Center operates seven days a week, 7 AM to 7 PM, and 8 AM to 5 PM on holidays. When reporting, provide the correct address, type of violation, occupancy status, and any specific details to help Code Officers understand the situation. Common reportable issues include property maintenance violations, inoperable vehicles, overgrown vegetation, graffiti, illegal signs, and zoning violations.
Code violations can result in citations and fines. The City may abate violations (such as mowing overgrown lots) and place liens on the property for the cost of abatement. Repeat violations face escalating penalties.
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