West New York, NJ Code Violation Reporting: How to Report (2026)

Section 69-143, adopted 8-15-2012 as Ord. No. 20/12, creates the Division of Constituent Services inside the Department of Revenue and Finance. The Division is responsible for the centralization of all citizens' and organizations' complaints and inquiries on all aspects of Town services and operations, and it coordinates each one with the departments of Town government. The printed list of matters it handles includes counseling and referrals for social services, tenant assistance and education, housing and employment inquiries, taxi and livery complaints, quality-of-life issues, violations of Town codes and general inquiries. Section 69-144 staffs it with one constituent services administrator, one assistant and one constituent attorney. These sections do not print a telephone number or an online form.

Several chapters set their own reporting steps. Under § 379-9, a member of the public who observes a tree violation must immediately forward written notice to the Building Department, which must act to assist enforcement. Under § 322-4, when a nuisance is brought to the attention of the Inspector, the Inspector inspects and, if satisfied the nuisance exists, serves a signed notice directing the responsible party to abate it. Section 322-11 requires the Health Inspector to log every complaint with the complainant's name and address, the person complained against, the nature of the complaint and its disposition. Under § 174-27, a written complaint that a dangerous animal is being kept or walked in the Town sends the Chief of Police to investigate. Under § 126-4, a complaint about bamboo encroaching on a neighbor's property triggers a notice of violation sent by certified mail and first-class mail.

Summons authority is listed in § 1-21: sanitary inspectors, health investigators, safe and clean inspectors, housing inspectors and police officers.