Collierville, TN Home Business: Customer Traffic Restrictions (2026)

Collierville sorts home businesses into two types in § 151.025(D)(8), and the visitor and traffic caps depend on which type applies. A Type 1 home occupation is allowed by right, with conditions, in all residential zoning districts. A Type 2 home occupation is not allowed by right and requires approval by the Board of Mayor and Aldermen through the conditional use permit process under § 151.310. Only single family detached dwellings on lots 2 acres in size or larger are eligible for Type 2.

The performance table sets a separate limit for each type. For Type 1, the table allows a maximum of two customers or clients per week, by appointment only, and a maximum of two deliveries per week above and beyond normal household parcel delivery. Other business trips are capped at two per day above normal single family home traffic generation, which the table prints as ten trips per day. For Type 2, those three limits each rise to ten: ten customers or clients per week permitted to come to the residence, ten deliveries per week above household parcel delivery, and ten business trips per day above normal single family home traffic generation.

Both types share the same staffing rule. Work at the home is limited to residents of the home, and no outside employees are permitted to work at the home for business related purposes. The use of the dwelling unit must be clearly incidental and subordinate to its use for residential purposes by its occupants, with not more than 25% of the floor area of the dwelling unit used in the conduct of the home occupation.

The division regulates only activities at the home. The code says it is not intended to regulate business activities that occur off-site, so deliveries to customers, jobs at client locations and similar work away from the house fall outside these caps.