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Washington County, OR Home Business: Customer Traffic Restrictions (2026)

Some Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified September 2026

Key Facts

Type I customer cap
5 customers per day
Type II customer cap
9 customers per day
Type III customer cap
9 customers per day
Permit renewal
Annual, all three tiers
Disability accommodation
Review Authority may allow more (Types II/III)
Applies to
Unincorporated Washington County only

Summary

In unincorporated Washington County, a home-based business's daily walk-in customer count is capped by which of three home occupation permit types it holds. A Type I permit allows five customers a day; Type II and Type III permits allow nine. The Review Authority can approve more for a business owner with a disability.

City-specific rules exist: Hillsboro, and Beaverton have their own customer traffic restrictions rules that differ from Washington County's county-level regulations. If you live in one of those cities, check the city-specific page instead.

[§430-63.1] H.Not have more than five customers daily entering the premises; [§430-63.2] K.Not have more than nine customers daily entering the premises. The Review Authority may permit additional customers for an applicant with a disability when the increase is necessitated by the applicant's disability; [§430-63.3] I.Have no more than nine customers daily entering the premises. The Review Authority may permit additional customers for an applicant with a disability when the increase is necessitated by the applicant's disability;

Source: Municode LibraryView official code

Official source re-checked September 7, 2026: no newer edition of the code had been published (publisher’s edition: Community Development Code: Supplement 2 | Code of Ordinances: Supplement 25).

Full Breakdown

Washington County's Community Development Code sets three tiers of home occupation permit, and each tier fixes a hard ceiling on daily on-site customers rather than leaving it to the applicant's discretion. 1(H) caps a Type I home occupation, the most limited tier operated entirely inside the dwelling, at five customers entering the premises per day. 2(K) raises that ceiling to nine customers a day for a Type II home occupation, which may also operate out of a garage or lawful accessory structure and add off-street parking.

3(I) carries the same nine-customer cap forward to Type III home occupations, a tier restricted to the AF-5 and AF-10 agricultural-forest districts and permitted limited outdoor storage. At both the Type II and Type III level, the Review Authority has discretion to approve additional customers beyond the numeric cap when the increase is necessitated by the applicant's own disability; Type I carries no equivalent allowance in the text. Every tier requires an annually renewed development permit through the county, and the customer cap sits alongside separate limits on employees, delivery frequency, noise, and vehicle storage under the same permit.

Because this is a county code, these caps bind only businesses in the unincorporated area; a home business inside Hillsboro, Beaverton, Tigard, or another incorporated city in the county answers to that city's own code, not this one.

Violations & Fines

Exceeding the daily customer cap puts a home occupation permit out of compliance with Section 430-63.1, 430-63.2, or 430-63.3, and Washington County Code Compliance can act on a complaint by requiring the operator to reduce customer traffic to the permitted tier or apply for the next permit tier up. A permit found out of compliance is subject to non-renewal at its annual renewal date, and continuing to operate above the cap without an approved permit exposes the property to the county's general nuisance and land use enforcement process.

Frequently Asked Questions

How many customers can a home business in unincorporated Washington County see per day?
The daily count is fixed by which home occupation permit tier the county issues: five customers for a Type I home occupation, the tier limited to activity strictly inside the dwelling, and nine customers for a Type II or Type III home occupation, tiers that allow use of a garage or accessory structure. These caps come from Sections 430-63.1(H), 430-63.2(K), and 430-63.3(I) of the Community Development Code.
Can I get approved for more than the customer cap?
Only through a disability accommodation. Under Sections 430-63.2(K) and 430-63.3(I), the Review Authority may permit additional customers for a Type II or Type III home occupation when the increase is necessitated by the applicant's own disability. The Type I standard in Section 430-63.1 does not include this allowance, so a Type I permit stays capped at five customers regardless of circumstance.
Does the customer cap apply if my home is inside Hillsboro or Beaverton?
No. This limit comes from the county's Community Development Code, which governs only the unincorporated area of Washington County. A home business inside an incorporated city such as Hillsboro, Beaverton, Tigard, Tualatin, or Forest Grove is regulated under that city's own municipal code, not the county code.
What permit type do most home businesses need to see clients?
A business planning any on-site customer visits needs at minimum a Type I home occupation permit, renewed annually through the county. A business expecting more than five daily visitors, needing a non-resident employee, or wanting added parking must apply for a Type II permit instead, which raises the customer cap to nine per day.

Sources & Official References

Other rules in Washington County

All Washington County rules

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