Aurora coordinates encampment cleanups through Public Works, Aurora Police, and Mile High United Way Continuum of Care outreach, providing 72-hour posted notice, on-site service offers, and 30-day storage of personal property removed during sanitation operations.
Aurora's encampment-response protocol, refined after the Elijah McClain APD consent decree and Aurora Police Reform Commission recommendations, requires 72-hour written notice posted at each encampment before cleanup. Mile High United Way Continuum of Care outreach workers visit during the notice window to offer shelter intake, mental-health evaluation, and Medicaid enrollment. Public Works crews handle sanitation removal, separating clearly abandoned trash from personal property. Items not classified as biohazard must be stored at the city facility for at least 30 days with a reclaim ticket distributed during outreach. The protocol is reviewed annually by the Aurora Homeless Resource Hub, located at the Salvation Army Crossroads Shelter on East Smith Road.
Public Works staff or contractors who destroy personal property without 30-day storage, or who skip the 72-hour notice, expose the city to civil-rights claims and ACLU of Colorado litigation; affected individuals can file complaints with the Aurora City Manager.
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