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Nashville, TN Rental Inspections: Tenant Complaint Process (2026)

Some Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified September 2026

Key Facts

Trigger
Complaint filed with codes administration
Unfit-dwelling threshold
5 citizen complainants, or MDHA
Enforcing agency
Dept. of Codes Administration
Coverage
Countywide (General Services District)

Summary

Codes Administration inspects a rental unit once a complaint is filed with the department, under the Property Standards Code covering all of Metro Nashville and Davidson County.

Inspections shall be made: Upon a complaint being filed with the department, except that in the case of a dwelling or structure alleged to be unfit for human occupation or use, the complaint of five citizens or the MDHA is required, or any other public authority; may be made upon a request for special inspection...

View official code

Official source re-checked September 7, 2026: no newer edition of the code had been published (publisher’s edition: Code of Ordinances: Supplement 53 | Charter: Republication 9).

Full Breakdown

Metro's Property Standards Code has the codes administration director inspect buildings, structures and premises for compliance. Routine inspections follow a planned systematic program, but Metropolitan Code of Laws § 16.24.100(C) also triggers an inspection whenever a complaint is filed with the department. A dwelling alleged unfit for human occupation needs five citizen complainants, or a complaint from MDHA or another public authority, before the director inspects. Inspectors may also act on their own visual observation of a violation. This applies countywide, not just the Urban Services District.

Violations & Fines

Owners or occupants who refuse the director entry or interfere with an inspection are guilty of a violation under § 16.24.110(B).

Frequently Asked Questions

How do I get Metro to inspect my rental unit?
File a complaint with the Department of Codes Administration; § 16.24.100(C) authorizes an inspection once a complaint is on file.
Is a single complaint enough to force an inspection?
Yes for ordinary property standards complaints; a dwelling alleged unfit for occupancy needs five citizen complainants or MDHA.

Sources & Official References

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