Nashville, TN Rental Inspections: Tenant Complaint Process (2026)
Key Facts
- Trigger
- Complaint filed with codes administration
- Unfit-dwelling threshold
- 5 citizen complainants, or MDHA
- Enforcing agency
- Dept. of Codes Administration
- Coverage
- Countywide (General Services District)
Summary
Codes Administration inspects a rental unit once a complaint is filed with the department, under the Property Standards Code covering all of Metro Nashville and Davidson County.
Inspections shall be made: Upon a complaint being filed with the department, except that in the case of a dwelling or structure alleged to be unfit for human occupation or use, the complaint of five citizens or the MDHA is required, or any other public authority; may be made upon a request for special inspection...
Official source re-checked September 7, 2026: no newer edition of the code had been published (publisher’s edition: Code of Ordinances: Supplement 53 | Charter: Republication 9).
Full Breakdown
Metro's Property Standards Code has the codes administration director inspect buildings, structures and premises for compliance. Routine inspections follow a planned systematic program, but Metropolitan Code of Laws § 16.24.100(C) also triggers an inspection whenever a complaint is filed with the department. A dwelling alleged unfit for human occupation needs five citizen complainants, or a complaint from MDHA or another public authority, before the director inspects. Inspectors may also act on their own visual observation of a violation. This applies countywide, not just the Urban Services District.
Violations & Fines
Owners or occupants who refuse the director entry or interfere with an inspection are guilty of a violation under § 16.24.110(B).
Frequently Asked Questions
How do I get Metro to inspect my rental unit?
Is a single complaint enough to force an inspection?
Sources & Official References
Other rules in Nashville
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