Springfield, MA Rental Inspections: Tenant Complaint Process (2026)

If the Police, Building or the Housing Code Enforcement Department receives more than five written complaints regarding any particular property, an inspection shall be conducted by said department, and a hearing shall be held with the property owner to determine whether the license shall be revoked as set forth in § 235-4.

C. The Building Department or the Housing Code Enforcement Department may, pursuant to § 1-25, dispose of said violation by issuance of a ticket in the amount set forth below.

D. Any person failing to comply with the provisions of this article shall be subject to a fine of $100 for the first violation and $50 per day for as long as said violation shall continue within said one-year period; and the sum of $200 per day for any violation thereafter and be further subjected to such order of restraint as the enforcing department shall deem necessary to compel compliance with this article. Any person, after receiving said license, who is found to have falsified information in order to obtain said license or otherwise altered the conditions upon which said license was issued shall have rendered said license null and void and thereby fails to comply with this article.