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Carrollton, TX Short-Term Rentals: Host Platform Liability (2026)

Some Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified August 2026

Key Facts

Check window
Within 24 hours before booking
Who checks
Owner/operator or verified hosting platform
Record retention
12 months, produced to DCO on request
Companion duty
Photo ID verification for all adult guests
Adopted
Ordinance 4291, Dec. 2, 2025

Summary

Carrollton's short-term rental ordinance puts a background-check duty on the booking platform, not just the host. Before every booking, the owner or operator must confirm that the online hosting platform used to advertise the rental has run a sex-offender registry check on the guest and provided documented proof of it.

Hosting platform.Means a person or entity that participates in the hotel, long-term rental, short-term rental, or bed and breakfast business by providing, and collecting or receiving a fee for, booking services though which an owner may offer premises or guest rooms to an occupant on a long-term or short-term basis. ... (a) Perform a sex-offender registry check of the booking guest and any additional adults in the booking group; (b) Confirm that the online hosting platform used to advertise the short-term rental has conducted such a check and provides documented verification to the owner or operator.

Full Breakdown

02 of the Carrollton Code of Ordinances defines a hosting platform as a person or entity that participates in the short-term rental, long-term rental, hotel, or bed and breakfast business by providing, and collecting or receiving a fee for, booking services through which an owner may offer premises or guest rooms to an occupant, whether the occupant pays rent directly to the owner or to the hosting platform. 30(K), adopted with the rest of Chapter 97 by Ordinance 4291 on December 2, 2025, builds a verification duty around that definition: for every rental contract, no later than 24 hours before the booking starts, the STR owner or operator must either perform a sex-offender registry check on the booking guest and any additional adults in the group, or confirm that the hosting platform used to advertise the property has already run that check and can document it.

The owner must keep a copy of the background check or the platform's verification for at least 12 months after the booking date and produce it to the Designated City Official on request. The same section layers on verifying a government-issued photo ID for every adult occupant before check-in, and putting the owner or operator through annual human-trafficking identification and reporting training, with records kept for 12 months. 09's enforcement provisions.

Violations & Fines

Failing to perform or document a pre-booking sex-offender check, whether done directly or verified through the hosting platform, is a Chapter 97 offense enforceable under section 97.09, with civil penalties up to $1,000 per violation under the administrative adjudication process. Three or more convictions for chapter violations within 12 months is grounds for the DCO to deny or the Property Standards Board to revoke the STR's lodging license under sections 97.26 and 97.27.

Frequently Asked Questions

Does Carrollton require Airbnb or VRBO to run background checks on guests?
The city cannot license the platform directly, but section 97.30(K) requires the STR owner to confirm, in writing, that the hosting platform used to advertise the rental has run a sex-offender registry check on the guest and provided documented verification, or to run the check themselves.
How long must an STR owner keep guest background-check records?
At least 12 months after the booking date, per section 97.30(K)(2), and the owner must produce those records to the Designated City Official on request. The same 12-month retention applies to the guest ID verification required under section 97.30(L).
What happens if an STR owner skips the sex-offender check?
It is an enforceable Chapter 97 violation. Repeated violations, three or more convictions within 12 months, are separate grounds for the city to deny or revoke the property's lodging license under sections 97.26 and 97.27.

Sources & Official References

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