Sacramento County Code §4.08 imposes 'good neighbor' noise obligations on Carmichael STR operators: guests must comply with SCC Ch. 6.68 noise limits, and the permitted operator must include 24/7 contact information on the rental listing for noise complaints.
Under SCC §4.08, every STR permit requires: (1) posting a 24-hour local contact who can respond to complaints within 60 minutes; (2) including SCC §6.68 quiet-hours information in the house rules; (3) prohibiting outdoor amplified sound after 10 p.m.; and (4) capping daytime occupancy to comply with §6.68.070's residential noise standards. Substantiated noise complaints are reported to the Sacramento County Planning & Environmental Review STR Compliance unit. Three substantiated noise complaints in a 12-month period are grounds for permit revocation under §4.08.
Noise violations are dual-tracked: (a) the guest receives a citation under SCC §6.68 (misdemeanor up to $1,000); (b) the operator receives an STR permit administrative penalty starting at $1,500. Permit revocation after three substantiated complaints in 12 months means a 12-month moratorium on reapplication.
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