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Chatham County, GA Short-Term Rentals: Repeat Violator Strikes (2026)

Significant Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified September 2026

Key Facts

Complaint threshold
3 or more complaints
Investigation trigger
BSRS or County Manager compliance review
Suspension length
Up to 30 days
Hearing right
Available if license holder requests
Revocation ban
12 months, same location
Appeal
Written appeal to County Manager, final

Summary

Three or more public complaints to Building Safety and Regulatory Services or the County Manager about code, state-law or ordinance violations at a Chatham County short-term rental trigger a formal compliance investigation under Code §16-1307(1)(c), and the County Manager can suspend the license for up to 30 days while it proceeds.

These county ordinances apply to unincorporated areas of Chatham County. Incorporated cities within the county may have their own rules that take precedence over county-level regulations.

c. Upon Repeated Public Complaints - upon three or more complaints to BSRS or County Manager for violations of the Chatham County Code, state law, or this Article which such violation amounts to a danger to the peace or welfare of the community, an investigation into license compliance shall occur. While such an investigation is conducted, the County Manager may, in his sole discretion, suspend the license. This suspension shall be valid for no more than 30 days without a hearing on the matter if one is requested by the license holder. ... 2. Effect of Revocation - Should a license be revoked under this ordinance, then no license shall be issued to that property owner for that location for 12 months.

Full Breakdown

Section 16-1307(1) lists the grounds on which Chatham County can suspend a short-term rental license, and subsection (c), 'Upon Repeated Public Complaints,' targets chronic problem properties: upon three or more complaints to BSRS or the County Manager for violations of the Chatham County Code, state law, or the short-term rental article that amount to a danger to the peace or welfare of the community, an investigation into license compliance shall occur, and while it is conducted, the County Manager may, in his sole discretion, suspend the license.

That suspension is capped at 30 days unless the license holder requests a hearing. The same 30-day, hearing-on-request structure applies to the other two discretionary suspension grounds in the section: public-safety suspensions ordered by the Chief of Police, the Sheriff, or the Counter Narcotics Team, and public-health-or-welfare suspensions ordered by the County Manager. A pattern of complaints can escalate past suspension into outright revocation or denial under §16-1308(1), and once a license is revoked, §16-1308(2) bars the county from issuing a new license for that same location for 12 months, though revocation of one location's license does not automatically affect a different property held by the same owner unless the county can factually connect the two. Every suspension, denial or revocation can be appealed, but only in writing to the County Manager, whose decision under §16-1309 is final.

Violations & Fines

A property that draws three or more substantiated complaints faces a BSRS/County Manager compliance investigation and can be suspended for up to 30 days without a hearing unless the license holder requests one (§16-1307(1)(c)). Continued or repeated violations can escalate to outright revocation under §16-1308(1), which bars a new license for that address for a full 12 months.

Frequently Asked Questions

How many complaints does it take to investigate a Chatham County short-term rental?
Three or more complaints to Building Safety and Regulatory Services or the County Manager, alleging violations of county code, state law or the short-term rental article that amount to a danger to the community's peace or welfare, trigger a formal license-compliance investigation under §16-1307(1)(c).
Can my short-term rental license be suspended during the investigation?
Yes. While the repeat-complaint investigation is underway, the County Manager has sole discretion to suspend the license. That suspension lasts no more than 30 days unless the license holder requests a hearing, in which case the county must hold one before the suspension can continue.
What happens after a suspension if the problems continue?
Continued violations can lead to outright revocation or denial of the license under §16-1308(1). Once revoked, Chatham County will not issue a new short-term rental license for that same property for 12 months, under §16-1308(2), regardless of who owns it at that point.
Can I appeal a suspension triggered by repeat complaints?
Yes. Section 16-1309 requires all appeals of a suspension, denial or revocation to be submitted in writing to the County Manager, who has final decision-making authority over any short-term rental license action taken under Article XIII.

Sources & Official References

Other rules in Chatham County

All Chatham County rules

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