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Kentucky Statewide Rule

Kentucky Home Solicitation Sales Three-Day Cancel Right

Some RestrictionsApplies statewide across Kentucky (2026)

Key Facts

Threshold
$25 or more
Cancellation Period
3 business days
Refund Deadline
10 business days
Statute
KRS 367.410-460
Notice Required
Written, detachable form
Last verified: September 5, 2026Source: Commonwealth of Kentucky

Summary

Kentucky's Home Solicitation Sales Act (KRS 367.410-460) universally grants consumers a three-business-day right to cancel any door-to-door sale of $25 or more, with mandatory written cancellation notice from sellers.

367.420 Buyer's right to cancel home solicitation sale - Method of cancellation. (1) Except for home solicitation sales on loans in which a security interest is taken in the principal dwelling of the buyer as provided in subsection (6) of this section, and except as provided in subsection (5) for other goods and services, including all other consumer loans, in addition to any right otherwise to revoke an offer, the buyer has the right to cancel a home solicitation sale until midnight of the third business day after the day on which the buyer signs an agreement or offer to purchase which complies with this part.

Source: Commonwealth of KentuckyView official code

Full Breakdown

Under KRS 367.410-367.460, any consumer sale of $25 or more made at the buyer's home or any place other than the seller's regular business location is a home solicitation sale subject to a three-business-day cooling-off period. KRS 367.420 grants the buyer an unconditional right to cancel by midnight of the third business day. KRS 367.430 requires sellers to provide a written notice of cancellation rights and a detachable cancellation form in the same language as the sales presentation. Refunds must be issued within 10 business days. These statewide consumer protections apply regardless of any local solicitor permit ordinance.

Violations & Penalties

Failure to provide proper cancellation notice voids the contract and exposes sellers to civil penalties under the Consumer Protection Act (KRS 367.170), including triple damages, attorney fees, and Attorney General enforcement.

Frequently Asked Questions

Does the three-day cancellation right apply to all door-to-door sales?
Yes, for sales of $25 or more made at the buyer's home or away from the seller's regular place of business. Emergency sales requested by the buyer are exempted under KRS 367.430.
How do I cancel a home solicitation sale?
Provide written notice of cancellation to the seller before midnight of the third business day. KRS 367.420 says any written expression of intent to cancel is sufficient.
Can a city override these consumer protections?
No. The Home Solicitation Sales Act applies statewide and cannot be reduced by local ordinance. Cities may add solicitor permit requirements, but cannot weaken the cancellation right.

Sources

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