Salem, OR Water Use Rules: Leak Reporting Duty (2026)

107, in the chapter governing the public water system, places the repair duty squarely on the user: it is the responsibility of the user to keep piping and fixtures in good repair to prevent damage to premises and waste of water, and the City is not responsible for damage to property resulting from turning on or continuing water service to premises with defective plumbing. 240, which makes it unlawful to allow water furnished through the public system to escape from its intended beneficial use into a river, creek, watercourse, depression, lake, reservoir, storm sewer, street, highway, road, or ditch, whether the waste is caused knowingly or negligently.

103 bars users from installing private booster pumps without the Director's written permission. 091(f). Because the user bears both the repair duty and the liability for resulting damage, an unrepaired leak on the customer side is treated as the customer's problem from the moment it is discoverable, not the City's.