Tow operators working private-property impounds and DSMPD rotation calls in Des Moines must hold city permits, post rate sheets, and follow Iowa Code §321.90 release-of-property rules.
Des Moines regulates towing companies that perform non-consensual tows from private property and those on the DSMPD rotation list. Operators must permit each tow truck, carry insurance, and post maximum rates inside the storage yard. Iowa Code §321.90 requires owners be allowed to retrieve personal items without paying tow fees. Storage lots must be staffed or have a published 24-hour callback number so owners can recover vehicles within one hour of arrival. Predatory tow practices like trolling private lots without contracts are prohibited.
Permit revocation, civil penalties, refund orders to vehicle owners, and consumer-protection complaints to the Iowa Attorney General.
See how Des Moines's towing companies rules stack up against other locations.
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